Terms of purchase
These terms apply to purchases on www.industriutbildning.se, operated by North Coast Education AB, company registration number 559246-9547.
We sell training to companies and other organisations. All prices are exclusive of VAT. When buying against an invoice, the person ordering must be authorised to do so on the organisation's behalf.
What you are buying
A purchase is a number of licences for a course. The licences are tied to your organisation and whoever orders becomes their administrator. You hand them out to participants yourselves in the course portal, and can do so at any time after the purchase. We never ask for participants' details at checkout.
Payment
Payment is made by card or against an invoice. Card payments are handled by our payment provider; we store no card details. On an invoice purchase the licences are booked straight away and the invoice is sent separately, with the payment terms stated on it.
Cancellation
The statutory right of withdrawal applies to consumers and not to purchases between businesses. For an online course, a licence that has not been started may be returned by agreement. A licence that has been started is not refunded. For an instructor-led course the cancellation terms in the course's own description apply, since they depend on how close to the date the cancellation is made.
Completion and certificates
A course certificate is issued once the participant has completed the course and passed the test. The certificate carries its own number and can be checked by anyone who has it. We are responsible for the course content matching its description; judging whether a given course meets a requirement placed on your operation is yours.
Changes and cancelled sessions
We may need to change instructor or move an instructor-led session. If a session is cancelled we offer a new date or refund what you paid for that session. We update course content when the rules change, which may mean sections are added or rewritten during the period you have access.
Intellectual property
The course material is ours and may be used by whoever holds a licence. It may not be distributed, copied or shown to anyone other than the participants the licences cover.
Disputes
Swedish law applies. If we cannot reach agreement, the dispute is settled by a Swedish court of general jurisdiction. Questions about these terms go to info@industriutbildning.se.